Online Services and Updating Information


The above links will take you straight to patient access or alternatively you can use the NHS App if you already have an Online account set up. 

It is important that you keep your information up to date, this allows us to communicate effectively with you about services, referrals and appointment reminders.

All the relevant forms for updating your records can be collected direct from the surgery, you can use the links below to print at home and complete or alternatively by using the links above - ID may be required to change certain information. 

Change of Name                             Change of Address

Please contact the surgery if you have any issues with the online services. 

You can view your medical records by registering for online services if you have not already done so. Please complete the Patient and Proxy Online Access Form and bring along to the surgery with a form of identification, alterntively you can collect the form direct from the surgery.

As your GP practice, we have been asked to provide you with, access to your full medical record going forward via the NHS app (and NHS website) if you have a suitable NHS login. 

Your GP medical record contains consultation notes based on conversations between you, your GP and their team: medicines prescribed to you; all test results including hospital investigations; allergies; vaccines; and your medical conditions along with documents that may have been sent from local hospitals, clinics or other agencies, eg the police. There is likely to be sensitive and personal information within your medical record.

We are supportive of providing you with access to your record, but we wish to do this safely and make you aware that this is happening so that you can opt out, if you so wish. You may wish to speak with us first to understand what it is that you will see, and the risks which may be involved in having such confidential data either on your smartphone with the NHS app installed or online if other people might have access to that information through your devices. If you are in a difficult or pressured relationship for example, you may prefer your records to remain accessible only to those treating you, with them not appearing on your smartphone or online.

For those who would like access, we are happy to explain the different levels you might like. Everyone can have access to their medication history and allergies, for example, and will be able to order their repeat prescriptions. It’s also possible to request access to what we call your ‘coded record’ where you can see a list of medical problems and results. You can also request access to the ‘full’ record where you will be able to see everything, including the notes which have been written by doctors, nurses and others involved in your care, at the GP surgery, and elsewhere.

Government has been clear that if a patient does not wish to have access, then we do not have to provide it. This is one reason why we have asked if you wish to opt out, or have it switched off for the time being. Please print the Opt Out form and bring it along to the surgery or alternatively a hard copy of this form can be collected from the reception. 

Please contact the surgery if you have any issues with the online services.